We have delivered change across many sectors including retail, telecoms, media, healthcare and local government. Explore the programmes our specialists have supported or led.
Assurance of 5G roll-out and new operating model
Appointed to provide delivery assurance of the transformation programme including the establishment of an independent assurance function.
International digital supply chain roll-out
Engaged to turnaround a highly complex change programme to design, build and implement a global Digital Supply Chain.
Workplace modernisation with Office 365 roll-out
Revised operating model and organisation redesign
Instructed to support the definition of a revised operating model with organisation redesign, including giving assurance that the operating model would support both transformation and live operations.
As part of establishing a Lifecycle Services function designed and launched a new demand management process with revised governance, including Investment and Portfolio board. Worked with the People Team to transition staff into new roles and launch new business services.
Digital healthcare provider ISO 27001 certification
Retained to embed information security best practice and achieve ISO 27001 certification.
Developed an implementation plan for certification and compliance. Defined information and supporting assets and the scope of the information security management system. Developed policies and embedded risk management, incident management and corrective and preventative processes. Established clear roles and responsibilities and formalised management review.
Transformation of regional technology capability
Created a technology change function and introduced a new delivery methodology with robust investment governance. Prioritised technology delivery against business objectives with alignment to the architectural roadmap. A fast refocus of priorities accelerated a global SAP rollout and website refresh to support the launch of a new gaming console.
Portfolio management and project turnaround
Organisation restructure and process redesign
Development of a digital communications strategy
Health and social care service integration
Engaged to design and manage two change programmes to deliver patient centred care and support partnership working across organisations.
Prepared and agreed a business case and programme definition to deliver transformed care for patients with co-morbidities. Completed programme mobilisation including stakeholder engagement, governance, and the establishment of programme management offices.
Luxury department store GDPR readiness
Engaged to ensure all employees understood the new General Data Protection Regulation (GDPR) and their responsibilities when handling customer and employee data.
Completed a detailed training needs analysis and designed dynamic and educational content for awareness and compliance sessions to upskill employees. Delivered an impactful communications campaign to support the training and engagement activities.
